To build the car insurance ranking, we surveyed 2,799 consumers who filed a car insurance claim in the last five years. Respondents provided this data based on their experience with their car insurance company, answering questions about their satisfaction with the ease of filing a claim, customer service, claim status communication, claim resolution, overall value they feel their insurance company gives, if they’d recommend the company, and if they planned to renew their policy.
On average, State Farm offered us the most expensive quotes, but the company’s strong record of claims-handling and elite financial strength were enough for us to justify ranking it second. It also apparently has many satisfied customers in Texas, judging by its 16.8% market share — the largest in the state. State Farm outperformed every company on our list in both complaint index and customer service scoring by J.D. Power and Consumer Reports.
Even if the open-enrollment period has passed for signing up for insurance via one of the exchanges, you might still be able to purchase subsidized insurance if you've had a qualifying life event. Qualifying events include moving to a new state, change in income, change in family, loss of coverage and others. You may even be able to apply simply because you did not understand that open-enrollment ended or you did not understand the health care law. If your income qualifies you for subsidized health care, you'll want to purchase through your state exchange.
Hippo takes the top prize for the fastest, most “how the heck did they do that” quoting experience in the home insurance marketplace. The application process with Hippo is actually quite remarkable — you’re promised a quote in 60 seconds, but it’s really closer to 30. To apply, all you do is type in your address, and Hippo almost instantly shoots you an estimate along with information about your home’s specs.
Getting a quote isn't as simple as with other insurance companies, and when we used it, the side-by-side comparison tool sometimes failed, but that doesn't mean everyone will have the same experience. There is a FAQ page, and Aetna is also very active on social media if you're trying to get a fast response to a question. Affordable Care Act-approved plans are available, and you can even get supplemental insurance if the insurance you get through your job doesn't cover the things you need. While this provider isn’t perfect, it’s an affordable option for most people.
Vox published an analysis of more than 1,100 emergency room bills in December 2018 that found emergency rooms often charge a lot for items you could buy at a drugstore such as bandages and low-grade pain medication. If you’re at the doctor for something relatively minor, consider asking if you’ll be charged for these supplies, and if so, turn them down. You can always stop at the store on the way home and get them for far less money. Whatever private health insurance you have, it’s important to know your benefits well.
State Farm Bank, F.S.B. Bloomington, Illinois, is a Member FDIC and Equal Housing Lender. NMLS ID 139716. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and subject to investment risk, including possible loss of principal invested. Contact State Farm Bank toll-free at 877-SF4-BANK (877-734-2265).