If you’re a first-time homebuyer who’s never had to deal with an insurance company before, State Farm may be your company. With a helpful website featuring industry-best educational resources, a quick and easy quoting process, and a stellar mobile app where you can view your policy, pay your bill, and file claims, State Farm offers one of the easier insurance experiences in the industry.

Farmers has the fourth-largest market share in Texas at 8.7%, and a Consumer Reports overall score of 89 (above average and tied with State Farm). But according to J.D. Power, Texans are slightly less impressed with their Farmers claims experiences than they are with Allstate’s. Consumer Reports readers also expressed a bit more annoyance with the timeliness of their payments, and its complaint ratio, while still well below average for Texas as a whole, was higher than State Farm’s. Farmers’ financial strength is a couple of notches lower than the rest, too, which doesn’t mean it’s about to go bankrupt anytime soon — it’s just the difference between “quite stable” and “completely rock-solid.”


While all car insurance companies offer a similar product, they differ in how they deliver it. Some car insurance companies are basically self-service, allowing you to shop for and choose a policy completely online. Others use local agents who can meet with you and talk you through the process of buying a policy and personally handle any claims you have. Some companies use a mix of the two. Make sure you find a company that has the type of service you want.

Liability insurance covers you if you’re in an accident deemed to be your fault. It will cover repairs to damaged property, as well as medical bills resulting from injury to the other driver and his or her passengers. Most states require at least a minimum amount of liability insurance, but it’s a good idea to purchase extra protection if you can afford it.


USAA: USAA is the best car insurance company we found. Customers report that they love USAA for its customer service, ease of filing a claim, and frequent updates on claim status. USAA customers also report that USAA is a good value, and USAA’s average annual rates are some of the lowest in the business. The only downside we could find to USAA is that its insurance products are only available to veterans, members of the military, and their immediate families, so not everyone will be able to work with the top-ranked insurance company.
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How much car insurance costs depends on the amount of risk you pose to your auto insurance company. Remember, if you have an incident and make a claim on your insurance policy, your insurance company must pay – even if you’ve only paid them $1,000 in premiums and you make a claim that costs $100,000. If it’s more likely that you’ll need to make a number of claims on your car insurance, you’ll get charged more. It’s just the insurance company making sure they don’t lose money on your policy.
Progressive Home Advantage® policies are placed through Progressive Advantage Agency, Inc. with affiliated and third-party insurers who are solely responsible for claims, and pay PAA commission for policies sold. Prices, coverages, privacy policies, and PAA's commission vary among these insurers. How you buy (phone, online, mobile, or independent agent/broker) determines which insurers are available to you. Click here for a list of the insurers or contact us for more information about PAA's commission. Discounts not available in all states and situations.
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