Cost is another major consideration you’ll have when choosing the best car insurance company for you. After all, you need insurance you can afford. While you should compare rates from several companies, make sure you’re comparing rates for your situation. Insurance companies can charge drastically different rates depending on a person’s age, gender, driving record, credit history, ZIP code, the number of miles they drive per year, the value of their car, and other factors. It makes no sense to compare rates for a 16-year-old male from one company with the rates for a 60-year-old female from another – especially if you’re neither a 16-year-old male nor a 60-year-old woman. It’ll take some time to gather quotes to compare rates, but rates can vary by several hundred or even a few thousand dollars per year from company to company. The time you spend can pay off in the end. When comparing rates, make sure you consider any car insurance discounts you may qualify for.
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The best car insurance companies have a few things in common: They have straightforward shopping experiences, take good care of policyholders after a crash and treat their customers with respect and courtesy. That means only insurers with high customer satisfaction scores and relatively few complaints to insurance commissioners make it to the top of our list of the best auto insurance companies.
Progressive is another solid option for Texans, but lags slightly behind our top picks in both financial strength and claims satisfaction ratings. The differences are pretty minor, but they make it hard to justify Progressive over State Farm or Allstate on the basis of anything except price, which was about average. We did like how easy it was to get a quote through the website, though, and Progressive was the only other company we looked at to provide a Live Chat option.