While all car insurance companies offer a similar product, they differ in how they deliver it. Some car insurance companies are basically self-service, allowing you to shop for and choose a policy completely online. Others use local agents who can meet with you and talk you through the process of buying a policy and personally handle any claims you have. Some companies use a mix of the two. Make sure you find a company that has the type of service you want.
Texas is one of four states that have seen the highest increase in auto insurance premiums over the last seven years, according to Consumer Reports. While part of that jump is due to increased repair costs for the added technology in new cars, extreme weather also plays a role, with Hurricane Harvey a recent glaring example. Over half a million vehicles flooded in Texas during that storm, significantly raising insurers’ annual losses for 2017, and in turn, causing around an 8% jump in premiums this year. Add the fact that Texas is number one in the nation for hail damage losses, and its position at the top of the rate hike leaderboard is no surprise.
Allstate is more reasonable in terms of pricing, and came out cheapest for drivers under 25 according to our quotes. Both J.D. Power and Consumer Reports readers rated it just a hair lower than State Farm overall, but at the top for claims satisfaction. So we were puzzled to see its complaint index was the highest by far among the top five, and the only one considered above average for all Texas insurers. Since the most common consumer complaint is that payments are too low, it seems likely that Allstate is stingier in its claims determinations than most companies. Its financial strength, while not quite top-tier, is good enough that you’ll never have to worry about getting paid; the bigger question is whether you’ll be satisfied with the amount.
"Many companies offer discounts for good grades and for completion of an approved driver’s education or defensive driving course," continued Doreen Haughton-James of 123 Drive! Driving Academy. "Some also have their own discount programs. State Farm, for example, has a program called 'Steer Clear' where students receive discounts for logging driving hours and completing a program."
With Travelers green home coverage endorsement, you get additional protection that will repair, replace, or rebuild your home with designated “green materials” after a covered loss. Additionally, Travelers offers a green home discount which lets you save up to 5% if your home is certified “green” by the Leadership in Energy and Environmental Design (LEED) U.S. Green Building Council, a green energy ratings and verification company.
Reviews.com has an advertising relationship with some of the offers included on this page. However, the rankings and listings of our reviews, tools and all other content are based on objective analysis. For more information, please check out our full Advertiser Disclosure. Reviews.com strives to keep its information accurate and up to date. The information in our reviews could be different from what you find when visiting a financial institution, service provider or a specific product’s website. All products are presented without warranty.
USAA: USAA is the best car insurance company we found. Customers report that they love USAA for its customer service, ease of filing a claim, and frequent updates on claim status. USAA customers also report that USAA is a good value, and USAA’s average annual rates are some of the lowest in the business. The only downside we could find to USAA is that its insurance products are only available to veterans, members of the military, and their immediate families, so not everyone will be able to work with the top-ranked insurance company.
Amica consistently ranks among the top homeowners insurance companies for J.D. Power, and for good reason. It’d be easy to chalk it up to “good customer service”, but what exactly do customers value most when judging how good or bad a company’s customer service is? Insurance claims and how communicable they are through the underwriting process. When filing a claim with Amica, you can be sure it’ll be pain-free, mark it down.
Shopping for car insurance? You've come to the right place! State Farm keeps you and your family covered with great auto insurance that's also a great value. Get an online auto insurance quote, or find a car insurance agent or representative, any time, day or night. Either way, you'll learn how competitively priced auto insurance from the industry leader can be.
×