Good customer service is especially essential when you’re in a crisis after an accident or theft. Excellent insurance providers make it easy for you to file a claim online or over the phone. They also offer accessible service 24/7 through a customer helpline or roadside assistance. If a company’s a hassle to deal with when you truly need help, it may make an already difficult situation even more trying.
Your auto insurance rate depends on who you are as a driver, as well as your age, your credit, your vehicle, and your location. How insurance companies weigh these attributes is reflected in your premium. For example, having a limited driving history or a poor credit score can raise your rates dramatically. Our analysis of major rating factors shows how premiums shift from company to company.
For our top picks, we preferred online claim reporting capabilities (including mobile app options) for customer convenience, but we also wanted companies to offer easy access to real human support. Whether you want to have another person on the line throughout the whole process or prefer to keep things digital, a good insurance company offers you plenty of options for claims.
It’s more than a car and it’s not quite a house, which is why it can be so challenging to find the right coverage for your home on wheels at an affordable rate. So, whether you need RV insurance, motorhome insurance or trailer insurance, the AARP® Auto and Homeowners Insurance Program1 from The Hartford offers specialized protection for your home-sweet-home away from home.
NerdWallet compared quotes from these insurers in ZIP codes across the country. Rates are for policies that include liability, collision, comprehensive, and uninsured/underinsured motorist coverages, as well as any other coverage required in each state. Our “good driver” profile is a 40-year-old with no moving violations and credit in the “good” tier.
Farmers has a well-rated mobile app, with 4.8 stars and over 2,000 ratings in the Apple App Store. Users praise its convenience and intuitive design. Your insurance information is easily accessible, and Farmers’ mobile app gives you the contact information for your agent, so you can get human help quickly (even if you’re offline). And if you’d like to eschew phone conversations, Farmers allows you to file a claim through the app itself.
On the other hand, states where most of the drivers are properly insured and reside in rural areas saw some of the lowest car insurance rates. Maine climbed to the top of the heap this year with an average annual premium of $845, which is 42 percent below the national average. Wisconsin moved into the second place and Idaho stays in third place for the second year in a row. Iowa and Virginia filled out the top five.
On average, an at-fault property damage accident will raise your premium by an average of $612 per year. Because most insurance providers will charge you for three years after an accident, this $612 increase equates to more than $1,800 in total fees. If you’re thinking of filing a claim, consider the overall cost of the claim versus what the claim would cost to pay out of pocket. Compare this $1,837 penalty — plus your deductible (if applicable) — to the out-of-pocket expense. While this is nice information to know before filing a claim, it won’t help if you’ve already filed a claim. If you have an at-fault accident on your insurance history, consider USAA or State Farm.
The amount of insurance your RV requires will mainly depend on the type of motorhome or towable you own, how often you use it, and whether you plan to reside in it for six or more months out of the year. There are two types of recreational vehicles, the towable trailer and the motorhome, which falls into three categories: Class A, B or C motorhomes. Class A motorhomes are the largest and tend to be the most expensive. They often include luxury features, customized amenities, and permanent attachments that may require additional protection. Class B vehicles are the smallest type of RV, also known as “camper vans,” and are generally much cheaper to insure than larger motorhomes. Class C vehicles are a hybrid of Class A and B.
Both part-timers and full-timers can find coverage geared towards their type of RVing. Part-timers can opt for Progressive’s vacation liability coverage, which offers up to $10,000, with an upgrade of up to $500,000 if someone is hurt in or around their RV while they are on vacation, and emergency expense coverage, which provides $750 for transportation and hotel costs plus meals, again, if they are on vacation. Full-timers can enhance their coverage with Progressive’s full timer’s personal liability, replacement cost of personal effects, and total loss coverages.
The big reason that D.C. makes the cut is population density. The entire district is basically an urban area, which leads to higher insurance rates. According to Census information, D.C has a population density of 11,020 people per square mile. While this number is certainly smaller than New York City, which clocks in at 28,256 people, it puts it well above other large cities, such as Houston and even Los Angeles.

Most car insurance providers will offer to include your RV as part of your auto insurance policy, as such you will get traditional car insurance coverage. This will include bodily injury and property damage liability coverage, personal injury protection, collision, comprehensive, medical payments, and uninsured or underinsured motorist coverage, which essentially protects you against accidents and physical damage while on the road. (For a more detailed explanation of coverage see below.)  
Over the nearly fifty years since it started offering its services to RV owners, the Good Sam Insurance Agency has prided itself on providing consumers an excellent customer experience. The company’s agents are extensively trained to ensure that every customer finds the type and level of coverage that best fits their RV lifestyle, but also that they get treated with the utmost respect and friendliness.

With the input of over 200,000 users, Allstate boasts an impressive 4.8-star rating in the Apple App Store, which indicates that most customers are happy with the service. We especially like the QuickFoto feature: If you’re in an accident, just take pictures of the damage and a claims rep will come up with an estimate and give you a call within 24 hours.
I don't believe it is fair that insurance companies are allowed, by law, to check your credit report. I have worked my fingers to the bone to attain good credit. My credit score was excellent. After having a new HVAC system put in it went down to "good." My car insurance went up $139. It it very unfair to pay more for insurance because my debt increased. My finances should not be any business of the insurance companies. I always pay my bills on time and have never been late with a premium payment. So So UNFAIR!!

As with our other large insurance providers, Nationwide has a mobile app that allows you to file a claim, pay your bill, and view your insurance card. However, while it currently has a 4.2-star rating on the Apple App Store, its Google Play rating sits at a mediocre 3.5. Many users complain that several of the app’s features malfunction and need attention from developers. If you’re trying to file a claim after an accident, you don’t need the additional stress of a poorly functioning app, even if it’s free. While the app’s capabilities may improve over time, it’s best to stick with providers like Allstate if mobile app functionality is important to you.

While many companies require you to call in to file a claim, Allstate offers a myriad of options, so you can choose what’s most convenient for you. Whether you’re a registered Allstate customer or just using a guest account, you can file a claim through an online report, directly contact a local agent, or call in to the 24/7 customer service hotline.
Do you live in your RV full-time, or does it sit in storage for most of the year? Do you have any permanent attachments like a satellite dish? Every company offers basic RV coverage, but the right provider for you also offers the set of add-ons that speaks to your main concerns, whether it’s full-time residency insurance or roadside assistance. Our top picks all have plenty of add-ons in addition to basic coverage.
So now that we understand the difference between auto and RV coverage, let’s take a look at the specifics of what you get under an RV policy. Essentially, RV insurance acts as a hybrid between car and home insurance, offering additional protection for home and living essentials through specialized coverage plans. Depending on the policy you choose, it may include:
An insurance provider and you might not consider your RV to be worth the same. By settling on an agreed value with your potential RV insurance provider, you are ensuring that both you and your insurance company have the same value of your RV in mind if you face a worst-case scenario—the total loss of your RV. It’s also important to ask about the next lower threshold for an agreed value premium. By agreeing to a slightly lower level of coverage, you might be able to save plenty on your premiums.
It’s important to note that every company considers credit very differently, and even among insurers this factor fluctuates by state. For example, NerdWallet’s 2019 car insurance rate analysis indicates that while State Farm charges higher rates for poor credit in many states, it doesn’t seem to do so in Maine. Similar variations are true for many other companies as well.
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