The best car insurance companies have a few things in common: They have straightforward shopping experiences, take good care of policyholders after a crash and treat their customers with respect and courtesy. That means only insurers with high customer satisfaction scores and relatively few complaints to insurance commissioners make it to the top of our list of the best auto insurance companies.

We want to hear from you and encourage a lively discussion among our users. Please help us keep our site clean and safe by following our posting guidelines, and avoid disclosing personal or sensitive information such as bank account or phone numbers. Any comments posted under NerdWallet's official account are not reviewed or endorsed by representatives of financial institutions affiliated with the reviewed products, unless explicitly stated otherwise.
One particular advantage of adding endorsements rather than seeking coverage through a separate insurer is that you have all of your coverages in one place. Furthermore, if you have, say, home and flood insurance with the same company and you need to file a home and flood claim, some insurers may only require a single deductible for coverage to kick in. Some endorsements that are indicative of a good homeowners insurance company are:
To build the car insurance ranking, we surveyed 2,799 consumers who filed a car insurance claim in the last five years. Respondents provided this data based on their experience with their car insurance company, answering questions about their satisfaction with the ease of filing a claim, customer service, claim status communication, claim resolution, overall value they feel their insurance company gives, if they’d recommend the company, and if they planned to renew their policy.
This might vary depending on your personal health and background, but generally this is an affordable company. We got roughly a dozen plan options in our queries, which we considered a decent selection. The company also offers home healthcare coverage, which is useful for older customers or those who have a chronic illness that could impact their ability to live alone. There aren't any short-term plans available though so this isn't the place to shop if you're between jobs or waiting for a new job's insurance to kick in. You also get access to wellness benefits like HumanaVitality, an online rewards program intended to help users develop healthy habits.

We found premiums to be up to $600 more per year in some cases, but your personal results will vary based on your medical history and needs. It's easy to see what your own costs might be if you take a few minutes to enter your information on the website. The website is also very easy to use as you can filter plan options or compare them side-by-side with a couple clicks. There are also pop-up windows that explain certain terms if you hover your mouse over them. While some companies only operate in a select few states, UnitedHealthcare is nationwide, so there’s no need to worry about being in a coverage area.
Allstate: Allstate is the eighth-best insurance company, with many Allstate customers in our survey reporting that they didn’t feel like they were in good hands. Allstate customers were particularly unhappy with the value they felt they got from Allstate, with many of them saying they wouldn’t recommend Allstate and didn’t plan to renew their policies.

Texas is one of four states that have seen the highest increase in auto insurance premiums over the last seven years, according to Consumer Reports. While part of that jump is due to increased repair costs for the added technology in new cars, extreme weather also plays a role, with Hurricane Harvey a recent glaring example. Over half a million vehicles flooded in Texas during that storm, significantly raising insurers’ annual losses for 2017, and in turn, causing around an 8% jump in premiums this year. Add the fact that Texas is number one in the nation for hail damage losses, and its position at the top of the rate hike leaderboard is no surprise.


Additionally, you can get coverage for international travel, regardless of which state you live in. If Kaiser Permanente's limited scope works for you, it has a helpful app. In fact, it was one of only three to earn a A+ in our tests. It works on both Android and iPhone and is incredibly easy to navigate and well designed. It’s map feature will show you exactly where your local doctors and hospitals are. One other unique feature about this provider is its multilingual services. Kaiser Permanente has interpreters who can translate medical information for those who don't speak English.


On average, State Farm offered us the most expensive quotes, but the company’s strong record of claims-handling and elite financial strength were enough for us to justify ranking it second. It also apparently has many satisfied customers in Texas, judging by its 16.8% market share — the largest in the state. State Farm outperformed every company on our list in both complaint index and customer service scoring by J.D. Power and Consumer Reports.
Please note that this website provides only a summary of auto insurance, written to illustrate in general terms how auto insurance works. Your insurance policy is the legal contract that contains the terms and limitations of your coverage. You should carefully review the contents of your policy. All products and coverages are subject to availability and limitations. Whether an accident or other loss is covered is subject to the terms and conditions of your insurance policy.

This might vary depending on your personal health and background, but generally this is an affordable company. We got roughly a dozen plan options in our queries, which we considered a decent selection. The company also offers home healthcare coverage, which is useful for older customers or those who have a chronic illness that could impact their ability to live alone. There aren't any short-term plans available though so this isn't the place to shop if you're between jobs or waiting for a new job's insurance to kick in. You also get access to wellness benefits like HumanaVitality, an online rewards program intended to help users develop healthy habits.

Evaluating health insurance companies for every person's needs is impossible. Plan pricing can vary greatly depending on your exact circumstances. However, we collected data to help us determine the selection of plans available and average premium rates for the companies we reviewed. We rated the companies highest that provide a wide range of plan options coupled with competitive pricing. We researched the least and most expensive plan options for metropolitan and midsize town locations across the U.S. for 35, 45 and 55-year-old non-smoking males. Using this data we were able to determine which service generally offers the widest range of plan options at a reasonable price. The quotes you receive might vary greatly from our test data depending on your specific situation.
Policies typically use vague language when referring to acts of terrorism, but they are generally insured by the comprehensive portion of your policy. For example, if there is an act of terror and you need to make a claim on your car, that can only be made if you have comprehensive coverage. Since some circumstances are out of our control, comprehensive insurance is certainly important to have in your policy.
Disclaimer: NerdWallet strives to keep its information accurate and up to date. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. All financial products, shopping products and services are presented without warranty. When evaluating offers, please review the financial institution’s Terms and Conditions. Pre-qualified offers are not binding. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion® directly.
Additionally, you can get coverage for international travel, regardless of which state you live in. If Kaiser Permanente's limited scope works for you, it has a helpful app. In fact, it was one of only three to earn a A+ in our tests. It works on both Android and iPhone and is incredibly easy to navigate and well designed. It’s map feature will show you exactly where your local doctors and hospitals are. One other unique feature about this provider is its multilingual services. Kaiser Permanente has interpreters who can translate medical information for those who don't speak English.

USAA: USAA is the best car insurance company we found. Customers report that they love USAA for its customer service, ease of filing a claim, and frequent updates on claim status. USAA customers also report that USAA is a good value, and USAA’s average annual rates are some of the lowest in the business. The only downside we could find to USAA is that its insurance products are only available to veterans, members of the military, and their immediate families, so not everyone will be able to work with the top-ranked insurance company.
Let's use the aftermath of Superstorm Sandy as an example to illustrate the differences between collision and comprehensive. Within that storm, let's consider two events that might have happened: 1) a heavy tree branch fell on your car, or 2) you swerved to avoid a falling tree branch and wound up crashing into a tree. In the first event, you had no control over when or why a tree branch would fall on your car. This kind of accident would get reimbursed under your comprehensive policy. In the second situation, you were driving the car and ultimately swerved into the tree, which makes it a collision, and collision insurance therefore pays for the damages. Events like the hypothetical ones stated above are why it's important to differentiate between the two types of coverage.
Car insurance helps provide financial protection for you, and possibly others, if you are involved in an accident. Auto insurance for your vehicle is usually required by all states. Review our state car insurance guides to see the different laws and auto insurance minimum required coverages. You can customize your auto policy to fit your needs. There are different coverages and limits you can choose to create your auto insurance policy. Check out our car insurance coverage page to learn more about each type of coverage.
×