Allstate: Allstate is the eighth-best insurance company, with many Allstate customers in our survey reporting that they didn’t feel like they were in good hands. Allstate customers were particularly unhappy with the value they felt they got from Allstate, with many of them saying they wouldn’t recommend Allstate and didn’t plan to renew their policies.
Comprehensive car insurance covers damage to your car if it collides with something other than another car, like an animal or a tree, or if it’s damaged by vandalism, theft, or natural disaster. Again, if you lease your car or have an outstanding loan on it, this type of coverage will be required, but if you pay your car off, or it becomes worth less money than it would cost to repair, you can decline this coverage.
Travelers: Travelers is the second-best car insurance company. Travelers' customers report that they appreciate the customer service Travelers provides, and the company gets high marks for how it resolves its customers’ claims. Travelers' lost a few points from customers who didn’t feel like they got good value from the company, and Travelers' average annual rates are a bit higher than average among all companies on this list.
Still, the State Farm quotes we received were shockingly expensive when compared to the competition — typically around three times as much. While that’s likely a dealbreaker for most, it’s worth checking personalized quotes yourself, especially if you have a teen driver (for whom they seem to offer more discounts than our other picks). Another point in State Farm’s favor is its website, which is good at helping you understand which coverages best fit your specific needs. We would’ve liked a Live Chat feature, but there are plenty of contact alternatives, including a mobile app.
1The Banking Benefits – Deposit Introductory program offers a high yield fixed Introductory Rate during the first 12 statement cycles after opening a new Consumer Money Market Savings account with State Farm Bank. A new Consumer Money Market Savings account means you cannot have an existing Money Market Savings with the same ownership currently open or which closed within the last 12 months. Your Benefit account balance must remain below $5,000,000 to earn the Introductory Rate. If the account balance is $5,000,000 or above, you will earn the Standard Rate on your entire balance. The new Money Market Savings must be a Personal or Trust account. IRA Money Market, Estate, Uniform Transfer to Minors, and Business accounts are NOT eligible.
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